If your TRX7 internal battery is fully drained, it needs to be re-charged to an acceptable level before it will power on again.
To re-charge your TRX7:
- Plug your TRX7 into an external power source.
- Press and hold the power button down for 30 seconds.
- Allow 30-45 minutes for your TRX7 to charge.
- Power on your TRX7 after approximately 2-3 hours to ensure a full battery charge .
- If your device still doesn't turn on, make sure to try both the wall charger and the power cradle to make sure the accessory is not at fault.
- If your device still does not power up contact support @877-255-4161 or email us @ firstname.lastname@example.org